Shipping policy
Thank you for shopping at Glow Lane. We aim to deliver your orders quickly and safely.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or public holidays.
- If there is a delay due to high order volume or product availability, we will notify you via email.
2. Shipping Time
Delivery time depends on your location:
- Local Shipping (within country): 3–7 business days
- International Shipping (if applicable): 7–15 business days
Please note that delivery times may vary due to courier delays or customs clearance.
3. Shipping Charges
- Shipping charges (if any) will be shown at checkout.
- We may offer free shipping on selected products or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order using the provided courier tracking system.
5. Delays
Glow Lane is not responsible for delays caused by:
- Courier service issues
- Weather conditions
- Customs or government procedures
- Incorrect address provided by the customer
6. Incorrect Address
- Please make sure your shipping address is correct before placing the order.
- We are not responsible for orders delivered to incorrect addresses provided by customers.
7. Lost or Missing Packages
If your order is lost or not delivered:
- Contact us within 7 days of expected delivery
- We will coordinate with the courier service to resolve the issue
8. Contact Us
If you have any questions about shipping, please contact us:
Email: [adeelaarshad27@gmail.com]
Store Name: Glow Lane
